Refund Policy
Cancellations & Refunds
Our wine and coffee events run in small groups at partner venues, with tasting materials ordered in for the exact number of guests. That means late cancellations cost us directly, so here's how we handle them.
Payment
Full payment is due at booking to secure your spot.
If you cancel
5 or more days before the event: full refund.
Less than 5 days before: no refund, but you can reschedule to another date.
Less than 48 hours before: no refund and no reschedule.
No-shows: no refund.
Transferring your ticket
Can't make it? Send your ticket to someone else at no charge, just let us know who's coming in your place before the event starts.
If we cancel or postpone
If we cancel or postpone an event, you get a full refund or credit toward a future event, whichever you prefer.
Changes to the event
Wines, coffees, or venues may occasionally change from what's advertised due to availability. The format and experience stay the same.
Age and alcohol
Wine tastings are for guests 21 and over. Valid ID may be requested at the venue.
Allergies and health
Let us know about any allergies or dietary restrictions when you book. We can't guarantee an allergen-free environment and can't offer refunds for reactions not disclosed in advance.
Arriving late
The format runs on a schedule with the group. If you arrive after the session has started, we can't guarantee you'll be able to join, and no refund applies.
Refund method and timing
Refunds go back to your original payment method within 5 working days.
Private and corporate bookings
These are priced and planned around your date and group size, so cancellation terms are agreed when we confirm the booking, not covered by the policy above.